Electrom Instruments

Company Profile

Headquarters: Longmont, CO

Industry: Manufacturing

Brief Description: Electrom Instruments manufactures surge testers and winding analyzers for testing various types of electric motors, generators, and distribution transformers.

Website: www.electrominst.com

Challenges

  • Keeping pace with the rapid growth of sales demand
  • Ensuring that service and customer deliverables are on-time and meet customer expectations amidst this growth

Solutions

  • CXM Unlimited, hosted on the Creedenz Cloud
  • Customized light manufacturing module to take care of the manufacture, kitting, and full range customer service requests, including maintenance requests & tickets, repair tickets, multiple SLA per product/customer, and RMA